Return Policy

Niu Human Return policy.

We are happy to accept your return within 7 days of product received. In need of returning a product please reach out at customerservice@niuhuman.com and indicate the product, order number and returning reason.

You will be refunded once your product is with us and we verify it hasn't been used. In this case, the return shipping fee will be covered by the customer.

Niu Human does not cancel orders. Once an order is placed online we can't process a cancelation or a refund for a change of mind.